At Ajax Downs, we are committed to providing a safe and responsible gaming environment for all our patrons. We believe that everyone should enjoy their time with us without risking more than they can afford.
Our team is dedicated to supporting those who may be struggling with problem gambling through various resources available on-site and online.
Tools and Support
Self-Exclusion Program: Patrons can voluntarily exclude themselves from OLG gaming facilities, including Ajax Downs, for a set period.
Personal Limits: We encourage guests to set deposit limits that suit their comfort level and financial situation.
Time-Outs: If needed, individuals may choose to take a break from gaming. This time-out feature can be accessed through our online resources or in-person at the casino.
Resources
Ajax Downs partners with organizations dedicated to providing support for responsible gambling. Some of these include:
Provincial Helplines: Toll-free numbers offering confidential advice and assistance.
Counseling Services: Professional help available in various formats, including phone counseling and group therapy.
Local Support Groups: Meetings where individuals can share their experiences and receive guidance from peers.
Responsible Gaming Commitment
Age Restrictions: We comply with provincial regulations requiring patrons to be at least 19 years old for gaming activities on-site or online within Ontario jurisdiction.
Voluntary Exclusion: Through our self-exclusion program, individuals can choose not to participate in OLG facilities for a predetermined period.
